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Terms & Conditions

1.DEFINITIONS

a.
The Company refers to KINTO Singapore Pte Ltd.
b.
The Vehicle refers to the car mentioned next to make & model on Delivery Order.
c.
This is an Agreement between you and the company to rent a motor vehicle (car) to you (including tires, tools accessories and equipment).
d.
The lessee under the Agreement is you (sometimes called the Customer or Driver or Hirer) and the Hirer are identified on page 1, Name of Hirer.
e.
An Authorized Driver is, i) You (the Hirer) and/or, ii) a licensed driver who has signed and been accepted as an “Additional Driver” (sometimes called 2nd driver) on Annex I of the Agreement.
f.
Basic CDW refers to a coverage option that reduces the insurance excess in the event of an at-fault accident involving the Hirer or Authorised Driver(s).
g.
Boleh CDW further reduces the insurance excess by an additional 50% compared to the Basic CDW option for at-fault accidents involving the Hirer or Authorised Driver(s) with comprehensive protection for the vehicle’s windscreen.
2.VEHICLE CONDITION AND RETURN
a.
The Vehicle is delivered to the Hirer in good working condition. The Hirer agree to return the Vehicle in same working condition to the Company.
b.
No unauthorised repair is allowed (except for ordinary wear and tear).
c.
The Company may repossess Vehicle without demand at your expense at anytime if it, is illegally parked, is used in violation of the law of Singapore or this Agreement, is apparently abandoned, and/or the Hirer default in payment.
d.
Basic maintenance of car. The Hirer shall at all times make sure that the temperature gauge meter remain below the red line. If it ever reached the red line, the Hirer are to immediately stop the engine & call our 24 hrs breakdown line (9732 1685). If the engine is not turned on, the key must not be inside the key hole.

3.AUTHORISED AND PROHIBITED USE

The Vehicle can only be use by an Authorised Driver with a valid driving license in the same class of vehicles as the Vehicle and shall not be less than 21 years of age. The Vehicle shall NOT be used:
1.
To carry persons or property for hire, and driving tuition.
2.
To propel or tow any vehicle, trailer or other object.
3.
In any race, test, contest, pacing or in any careless, reckless, abusive or negligent manner.
4.
For any illegal purpose or to carry illicit drugs.
5.
By anyone for whom Company has been given a false name, age, address or other information.
6.
By anyone under the influence of alcohol and drugs.
7.
In any manner that violates the law of Singapore.

4.LIABILITY INSURANCE

a.
Authorised Driver is covered by a Motor Vehicle Liability insurance policy or qualified self-insurance arrangements on a primary basis in respect to other insurance for unlimited coverage of a third party liability and property damage liability to S$100,000. Cover for loss of or damage to the Vehicle by fire or theft in excess respectively.
b.
Authorized Driver is insured under this policy agree to comply with and be bound by all its terms, conditions, limitations, and restrictions which are made as part of this Agreement by reference.
c.
An Authorised Driver will immediately report any accident within 24 hours to the Company at the location where Vehicle was rented and will also deliver to Company at that location every summons, complaints or paper of any kind received by Authorised Driver in any way relating to any accident involving the Vehicle while rented under this Agreement. An Authorised Driver will not aid or encourage the filing of any claims as a result of any accident and will cooperate fully with the Company and its insurer in the investigation and defence of any claim or lawsuit. Any repair must be carried out by KINTO authorised workshop.
d.
Coverage does not apply to:
i.
Any obligation assumed by an Authorised Driver under any contract or whatever nature.
ii.
Injury to or destruction of property owned by, rented to in charge of or transported by other then an Authorised Driver.
iii.
Any liability of any nature whatsoever of a driver who is not an Authorised Driver.
iv.
An accident which occurs while the Vehicle is in violation of clause 3, above
v.
Any obligation for which the Hirer may be held liable under any other workmen’s compensation or disability benefits law, or under any other similar law.

5. GENERAL PROVISIONS

a.
Fines, Penalties, indirect cost & Indemnity – the Hirer will pay all fines, penalties, forfeitures and court costs imposed for parking or traffic violations with respect to the Vehicle while rented under this Agreement. The Hirer will promptly report such violations to the Company and will hold the Company harmless from all claims arising out of such violations. Any indirect cost arise because of the Hirer fault will also be chargeable.
b.
The Hirer shall at all times indemnify and keep indemnified KINTO Singapore Pte Ltd in full against all cost, charges expenses and liabilities paid or incurred, directly or indirectly and also enforcement of this Agreement including legal costs on a full indemnity basis.
c.
Authorized Driver is responsible to use his/her own cash card and have sufficient amount for entry into the ERP Zone or any car park.
d.
On the confiscation of the Vehicle by any Government, Authorised Driver shall indemnify the Company; or all losses incurred, including the value of the Vehicle.
e.
Authorized Driver releases and holds harmless the Company (and its agents and employees) from all claims for loss or damage to his/her personal property, or that of any other person, which is left or carried in or upon any other Vehicle or premises of the Company by Authorised Driver, or by any other person or which is received, handled or stored by the Company at any time before, during or after this rental whether or not due to Company’s negligence or fault.
f.
In no event shall an Authorised Driver or Vehicle be or be deemed to be an agent, servant, or employee of the Company in any manner or by any manner or by any purpose whatsoever.
g.
The Company makes no express or implied warranty as to any matter whatsoever including without limitation the condition of the Vehicle and equipment(s) its merchant ability of fitness for any particular purpose.
h.
No right of the Company under this Agreement may be waived except in writing by the management of the Company.
i.
The construction, validity and performance of this Agreement shall be governed in all respects by Singapore law and the Singapore courts shall have absolute jurisdiction.

6.PAYMENT

a.
The Hirer will pay the Compan on demand, and time is of the essence.
i.
Rental Charges – All time, mileage (determined by factory – Installed odometer) service, minimum and all other charges and applicable taxes at the rates and as provided by the terms and conditions of this Agreement.
ii.
Collection Expenses – Expensed of collection or repossession, including court costs and reasonable legal & administration fee incurred by the Company in pursuing claims against Authorised Driver.
b.
CDW – If the Hirer accepted and paid Collision Damage Waiver (CDW) and Authorised Driver complies with all terms and conditions of this Agreement, the Hirer is shall only be subjected to the Excess limited as dictated in this Agreement.
c.
Payment Guarantees – If the Hirer have directed the Company to bill charges to some other person, firm or organisation who fails to make payment promptly when due the Hirer will promptly pay the Company upon demand.
d.
Final Audit – All charges are subject to final audit and resulting credits or additional charges, if any, will be made and paid by the Security Deposit withheld by the Company or separated payment by the Hirer.
e.
The Hirer is required to pay the deposit on or before the collection of the Vehicle. Deposit are required to be paid by cash or credit card only.

7.ADDITIONAL CHARGES

The Deposit will be used to offset any additional charges incurred. 

a.

Excess Hours – All rental fees are based on block of 24 hours basis. Any late return is chargeable at 20% of the rental fee per hour. Any extension will be charge at 10% of the rental rates, subject to payment before collection & availability.

b.

Fuel Surcharge – The Vehicle will be given a full tank or otherwise stated on the Delivery Order on the collection date. The Hirer is expected to return with the same level of fuel. Any level less than the given level will be charge at $5 per litre. The Vehicle must pump with 95 or 98 RON Fuel.

c.

Delivery & Collection – For every delivery or pick-up, a $50 one-way charge and $70 two-way charge apply. Delivery and collection are subjected to availability during peak and festive season.

d.

Damages – The Company will use the deposit to offset the cost of repair to any damage, dent or scratch to the Vehicle. If the Hirer wish to separately settle the payment, please inform the Company on the day of return otherwise the Company will make settlement on the Deposit.

e.

CDW – The Hirer can reduce the insurance excess by subscribed to Collision Damage Waiver (CDW) with additional top-ups of $18 per day, subject to approval.

f.

Excess Loading – If the insurance comes back with additional excess loadings, the Hirer will be required to top-up the additional amount indicated.

g.

Repair time – If the Vehicle returned by the Hirer must be sent to workshop for repair due to the Hirer’s fault, the repair time spend in workshop will be chargeable to the Hirer accordingly.

h.

Due Payment (upon demand) will be charge at 18% PA, if not paid within 3 days.

i.

Incidental charges – $50 per trip will be charged for breakdown recovery due to the handling of the Vehicle by the Hirer’s negligence. For any breakdown or accident occur outside of Singapore, the Hirer shall be responsible for any owing charges that may occur.

8.SECURITY DEPOSIT & INSURANCE

a.

The Security Deposit & insurance excess will change depending on the class of car rented, driver’s age and driver’s driving experience. It will be change from time to time without prior notice.

b.

Insurance Declaration – It is the Hirer duty to inform the Company should the Hirer meet with any accident even after the Hirer has cleared the insurance, the Company’s insurance company will conduct a final round of check before the Company can handover the car to the Hirer. Should the Hirer meet with any accident (regardless whose fault), the Hirer is responsible to make report to the Company and get another clearance. Failing which, the Company will not be able to continue renting the Vehicle to you. If the Hirer inform the Company us 1 week earlier and if the Hirer cannot pass the insurance, the Company will give a full refund of rental to the Hirer. However, if the Hirer did not inform the Company earlier and the Hirer failed the insurance, the rental will be forfeited.

c.

Should the Hirer meet with an accident, the deposit will be withheld until the case is fully settled and closed.

d.

Qualified Driver – Any driver who is 23 years old and with minimum 2 years driving experience.
P-Plate – Any driver who is below 23 years old or with less than 1 year driving experience.

e.

Basic CDW charge at $18 per day, Inclusive of GST.

f.

Boleh CDW charge at $28 per day, Inclusive of GST.

g.

The inclusion of Collision Damage Waiver (CDW) in this Agreement is contingent upon the issuance of the Car Delivery Order, regardless of any indications in this Agreement.

h.

The insurance excess of the Vehicle as below:

Insurance Excess (Without CDW)

Own Damage (Singapore) Third Party (Singapore) Own Damage
(Malaysia) Third Party (Malaysia)
Qualified Driver
S$3,000
S$3,000
S$4,000
S$4,000
Qualified Driver - Luxury Car Class
S$4,000
S$4,000
S$5,000
S$5,000
P-Plate
S$5,000
S$5,000
S$6,000
S$6,000

Insurance Excess (With Basic CDW)

Own Damage (Singapore) Third Party (Singapore) Own Damage
(Malaysia) Third Party (Malaysia)
Qualified Driver
S$1,500
S$1,500
S$2,000
S$2,000
Qualified Driver - Luxury Car Class
S$2,000
S$2,000
S$3,000
S$3,000
P-Plate
S$3,000
S$3,000
S$4,000
S$4,000

 Insurance Excess (With Boleh CDW*)

Own Damage (Singapore) Third Party (Singapore) Own Damage
(Malaysia) Third Party (Malaysia)
Qualified Driver
S$750
S$750
S$1,000
S$1,000
Qualified Driver - Luxury Car Class
S$1,000
S$1,000
S$1,500
S$1,500

*Boleh CDW is not applicable for P-Plate Driver.

Windscreen Excess

Without Boleh CDW With Boleh CDW
S$1,000
S$100


Price quoted above are subjected to prevailing GST rate.

9.REPLACEMENT VEHICLE

a.
In the event the Vehicle becomes temporarily unroadworthy (other than as a result of accident, theft or vandalism) or if the Company deems it impracticable or inexpedient to repair any damage caused to the Vehicle (but not amounting to a total loss), the Company shall in its absolute discretion (within Singapore only) make available a replacement vehicle [not necessarily of the same type or model, and age or capacity].
b.
The Company reserves the right not to provide a replacement in the following circumstances:
i.
The damage caused to the Vehicle was the result of the deliberate act omission negligence and/or in contravention of this Agreement and/or any statute or regulation by the Hirer;
ii.
The Hirer fails to comply with the terms and conditions of this Agreement.

10.CANCELLATION, CHANGE OF DATE & PENALTY

        Any change in date will be subject to availability and if the dates are taken it will be deem that you have to cancel the booking.
        Any cancellation penalty will be based on the terms below:

Period before Rental Start Date & Time Penalty
More than 14 days
25% Rental Fee + 100% Priority Booking Fee
Less than or equal to 14 days
50% Rental Fee + 100% Priority Booking Fee

      

      For a booking cancellation, the Hirer may exercise an option (One-time only) to carry forward the Rental Fee to the next booking within 30 days. 

      The next booked rental period MUST be within 90 Days from the date of booking and any difference in prices or deposit requirement shall      be topped up by the Hirer. Should the new booking be cancelled, 100% of the Rental Fee and any paid fees shall be forfeited with no refund. 

Penalty
Booking made within 30 days
S$ 30 Administration Fee + 100% Priority Booking Fee
No booking made within 30 days
Follow the above Cancellation Penalty table