Here you’ll find the answers for commonly asked questions
Age: Minimum 23 Years, Maximum 69 Years
Driving Experience: Minimum of 12 months
Licenses Required:
Please note that KINTO Singapore reserves the right to decline your booking if you are deemed a potential hazard to your own self and other road users.
For foreigners residing in Singapore for less than 12 months:
In order to rent with us, under Singapore Law, you must provide:
For foreigners residing in Singapore for more than 12 months:
Under Singapore Law, you must convert your Foreign License to a valid Singapore-issued driving license before you can rent with us!
Standard Collection & Returns
Rental vehicles must be collected and returned at: Midview City, 28 Sin Ming Lane, #01-138/139, S573972
Additional Chargeable Value-Added Services
1. Islandwide Driver Pickup and/or Dropoff:
Be picked up from anywhere in Singapore and dropped off at KINTO Share – Midview City to collect your rental vehicle. After your rental, be dropped off from anywhere in Singapore after you have returned the vehicle.
2. Islandwide Vehicle Delivery and/or Collection:
Have your rented vehicle delivered to and/or collected from your preferred location anywhere in Singapore.
A minimum lead time of 48 hours is required for value-added services to guarantee fulfilment. If the service cannot be fulfilled, you will receive a full refund for the additional charges.
We aim to provide you with a seamless and hassle-free experience. Our system assigns vehicles based on availability, demand, and maintenance schedules.
By choosing a category tier instead of a specific car model, we can ensure a wider selection of vehicles, all maintained to the highest standards for your safety and satisfaction.
1. Visit Our Website
2. Select Your Preferences
3. Provide Your Details and Make Payment
4. Car Collection Day
5. Booking Confirmation
Singapore Resident
Foreigners residing in Singapore for less than 12 months
Foreigners residing in Singapore for more than 12 months
If the reserved vehicle becomes unavailable for any reason prior to the start of your booking, we will make every effort to provide a replacement vehicle of the same category. If the same car category is not available, we will do our best to offer a suitable alternative.
Minimum rental of 1 night, maximum of 30 nights per booking.
Yes we do! You can find more details at KINTO One’s website.
Rental rates are charged on a 24-hour, per-night basis. (Just like your usual hotel bookings!)
Car Return Timing
Late Returns
If the car is returned after the default return time and beyond the 1 hour grace period, an additional 1-night rental fee will be charged.
Calculation for Late Returns:
If the return time selected does not follow the collection time; the following applies:
Bookings for KINTO Share must be made more than 1 hour in advance before the rental start time.
Yes, you can! Simply drop us a WhatsApp and a KINTO Share consultant will assist you in your extension accordingly.
Yes, a security deposit is required and can be paid using one of the following methods
The security deposit will be collected at the point of car collection, along with any outstanding rental fees. For the avoidance of doubt, debit cards cannot be used for the credit card authorisation form.
Refunding the Security Deposit
The security deposit will be returned after the vehicle is returned, less any outstanding fees, via the following methods:
Outstanding fees refer to charges such as traffic violations, rental time extensions, differences in fuel level, cleaning charges and damages to the vehicles.
The return time of the car will be the same as the collection time of the car unless mutually agreed upon prior to signing of the contract. Any changes to the return time may be subject to additional charges.
Please note that KINTO Singapore strictly does not allow for the collection and return of cars outside of our operational hours.
If you are unable to return the car on time for any reason, additional charges will apply based on the prevailing daily rental rate of the vehicle. A 1-hour grace period is allowed for returning the car. After this period, a late return surcharge will be applied, equivalent to a 1-night rental fee.
You will not receive a rebate for any unused portion of the rental period. Should you need to shorten your rental, please inform your dedicated KINTO Share consultant as early as possible, prior to the start of the rental.
Our cars are grouped into categories such as Economy, Economy Plus, Premium and Luxury. Vehicles within the same tier are offered at a fixed price and are subject to availability.
Yes, you can register up to 2 additional drivers for your booking.
Additional Driver Charges:
Each additional driver will be subjected to Collision Damage Waiver (CDW) fees daily, according to the CDW type chosen by the main driver.
For example, if the main driver opts for a higher tier CDW (E.g. CDW Plus), the additional drivers will be subject to the same CDW type and fee
Types of CDW
CDW Basic: $12/night: Mandatory and factored into all of our rental rates displayed on our website
CDW Plus $30/night: Top-up of +$18/night per driver
CDW Max $52/night: Top-up of +$40/night per driver
All rental terms and conditions applicable to the primary (i.e., main) car hirer will also apply to the additional drivers registered. You are not permitted to authorise any unregistered personnel to drive the rented car. If this agreement is breached, the primary car hirer will bear unlimited liability.
You are allowed to drive the car up to the borders of West Malaysia by paying a daily surcharge of $25. For the avoidance of doubt, West Malaysia constitutes the following states: Johor, Kedah, Kelantan, Malacca, Negeri Sembilan, Pahang, Penang, Perak, Perlis, Selangor, Terengganu.
Driving the car beyond the borders of West Malaysia and into Thailand is strictly prohibited.
For any roadside emergencies, you may contact our 24/7 assistance hotlines:
Please do not use WhatsApp calls. If you are in Malaysia and you’re unable to make an international phone call, you may contact someone in Singapore to call our hotlines on your behalf. Our roadside assistance team will get in touch with you shortly.
Collision Damage Waiver (CDW) is an insurance coverage designed to reduce your insurance excess in the event of an accident. Please note that CDW Basic is compulsory and included in all our rental prices at $12/night. If you wish, you can upgrade to a higher tier for additional coverage. The tiers of CDW are as follows:
All rentals with KINTO Share come with CDW Basic included. However, in the event of an accident, having CDW Plus will reduce your maximum excess payable by half. CDW Plus is available as an upgrade for a top-up of $18/night.
For the avoidance of doubt, you will be required to prepay the maximum value of the insurance excess on the same day of the vehicle accident. If the actual costs and losses incurred by the company are less than the excess amount, the difference will be refunded to you.
All prices are subject to GST.
All rentals with KINTO Share come with CDW Basic included. However, in the event of an accident, having CDW Max will reduce your maximum excess payable to $0. CDW Max is optional, and available for an additional $40/night.
To protect you from excessive liabilities in the event of a vehicle accident, Collision Damage Waiver (CDW) is compulsory when renting a car with KINTO Share. The insurance excess stated below is the maximum amount you have to pay out of pocket in the event of an accident.
For the avoidance of doubt, you will be required to prepay the maximum value of the insurance excess stated below on the same day of the vehicle accident. If the costs and losses incurred by the company are less than the excess payable, the insurance excess will be refunded to you.
All prices are subject to GST.
|
INSURANCE EXCESS PER ACCIDENT (1 to 2 Years Driving Experience) |
||||||
| Accident Location | Category of car | Security Deposit | With CDW Basic |
With CDW+ |
With CDWMax | |
| Singapore |
Economy 5 Seater |
$1500 | Own Damage | SGD $1500 | SGD $1000 | SGD $500 |
| Third Party Damage | SGD $1500 | SGD $1000 | SGD $500 | |||
| Economy 7 Seater | $1800 | Own Damage | SGD $1800 | SGD $1200 | SGD $600 | |
| Third Party Damage | SGD $1800 | SGD $1200 | SGD $600 | |||
| Economy+ | $2500 | Own Damage | SGD $2500 | SGD $1500 | SGD $750 | |
| Third Party Damage | SGD $2500 | SGD $1500 | SGD $750 | |||
| Premium | $3000 | Own Damage | SGD $3000 | SGD $2000 | SGD $1000 | |
| Third Party Damage | SGD $3000 | SGD $2000 | SGD $1000 | |||
| Luxury | $3500 | Own Damage | SGD $3500 | SGD $2500 | SGD $1250 | |
| Third Party Damage | SGD $3500 | SGD $2500 | SGD $1250 | |||
| West Malaysia |
Economy 5 Seater |
$1500 | Own Damage | SGD $3000 | SGD $2000 | SGD $1000 |
| Third Party Damage | SGD $3000 | SGD $2000 | SGD $1000 | |||
| Economy 7 Seater | $1800 | Own Damage | SGD $3600 | SGD $2,400 | SGD $1200 | |
| Third Party Damage | SGD $3600 | SGD $2,400 | SGD $1200 | |||
| Economy + | $2500 | Own Damage | SGD $5000 | SGD $3000 | SGD $1500 | |
| Third Party Damage | SGD $5000 | SGD $3000 | SGD $1500 | |||
| Premium | $3000 | Own Damage | SGD $6000 | SGD $4000 | SGD $2000 | |
| Third Party Damage | SGD $6000 | SGD $4000 | SGD $2000 | |||
| Luxury | $3500 | Own Damage | SGD $7000 | SGD $5000 | SGD $2500 | |
| Third Party Damage | SGD $7000 | SGD $5000 | SGD $2500 | |||
| ALL TOW CHARGES FOR MALAYSIA WILL BE BORNE BY HIRER | ||||||
| Accident Location | Category of Car | Security Deposit | With CDWBasic |
With CDW+ |
With CDWMax | |
| Singapore |
Economy 5 Seater |
$1000 | Own Damage | SGD $1000 | SGD $500 | SGD $0 |
| Third Party Damage | SGD $1000 | SGD $500 | SGD $0 | |||
| Economy 7 Seater | $1200 | Own Damage | SGD $1200 | SGD $600 | SGD $0 | |
| Third Party Damage | SGD $1200 | SGD $600 | SGD $0 | |||
| Economy+ | $1500 | Own Damage | SGD $1500 | SGD $750 | SGD $0 | |
| Third Party Damage | SGD $1500 | SGD $750 | SGD $0 | |||
| Premium | $2000 | Own Damage | SGD $2000 | SGD $1000 | SGD $0 | |
| Third Party Damage | SGD $2000 | SGD $1000 | SGD $0 | |||
| Luxury | $2500 | Own Damage | SGD $2500 | SGD $1250 | SGD $0 | |
| Third Party Damage | SGD $2500 | SGD $1250 | SGD $0 | |||
| West Malaysia | Economy 5 Seater | $1000 | Own Damage | SGD $2000 | SGD $1000 | SGD $0 |
| Third Party Damage | SGD $2000 | SGD $1000 | SGD $0 | |||
| Economy 7 Seater | $1200 | Own Damage | SGD $2400 | SGD $1200 | SGD $0 | |
| Third Party Damage | SGD $2400 | SGD $1200 | SGD $0 | |||
| Economy+ | $1500 | Own Damage | SGD $3000 | SGD $1500 | SGD $0 | |
| Third Party Damage | SGD $3000 | SGD $1500 | SGD $0 | |||
| Premium | $2000 | Own Damage | SGD $4000 | SGD $2000 | SGD $0 | |
| Third Party Damage | SGD $4000 | SGD $2000 | SGD $0 | |||
| Luxury | $2500 | Own Damage | SGD $5000 | SGD $2500 | SGD $0 | |
| Third Party Damage | SGD $5000 | SGD $2500 | SGD $0 | |||
| ALL TOW CHARGES FOR MALAYSIA WILL BE BORNE BY HIRER | ||||||
Any windscreen damage is chargeable at $200 per windscreen (subject to GST). To avoid this charge, you can opt for the Windscreen Protector Add-On priced at $15 to $25. This add-on ensures $0 windscreen excess in the event of any accident or damage during your rental period.
An optional add-on: Be protected with cross-border coverage in case your car experiences a breakdown/accident in Malaysia. Coverage will be charged on a daily basis at $30. In the case of an accident: any towing/tyre patching services will be provided at no additional charge of $0.
An optional add-on: For only $5/night, get up to $100 worth of coverage for any damage incurred during your rental period to the vehicle’s rims.
An optional add-on: For only $5/night, get up to $100 worth of coverage for any damage incurred during your rental period to the vehicle’s tyre(s).
An optional add-on: For only $5/night, get up to $100 worth of coverage for any dents that occurred during your rental period to the vehicle.
Certainly! A car orientation can be arranged upon your request. Just drop us a WhatsApp at +65 9728 4015.
In the unlikely event of a car breakdown in Singapore Here’s what you can expect:
Regrettably, replacement cars will not be provided in cases of accidents.
For Online Booking Payment:
For Onsite Payment of Remaining Rental Fees & Security Deposit:
You may amend or cancel your booking at any time before the commencement of your rental booking. Charges may apply based on the time of amendment or cancellation. Charges are as follows:
Period before Rental Start Date & Time | Charges |
More than 72 hours | Free amendments or cancellation, 100% refund |
Between 24 to 72 hours | 50% fees, 50% refund |
Less than 24 hours | Strictly No Refunds |
Any promotional packages (e.g., Christmas or Lunar New Year promotions) will override our standard cancellation and booking policies. STRICTLY NO CANCELLATIONS AND/OR REFUNDS will be accepted once a booking at a promotional price is confirmed.
At the time of return, please ensure that the fuel level is the same as when you collected the vehicle. The fuel level is measured to the nearest 1/8 of the fuel gauge.
If the fuel level is lower than at the time of collection, a Fuel Service Fee of $50.00 SGD (before GST) per 1/8 tank difference will be charged to cover the discrepancy
A 1-hour grace period is allowed for vehicle returns. After the grace period, a late return charge equivalent to 1 night’s rental will be imposed.
Please note that vehicle returns are only accepted during KINTO Share’’s operational hours:
Returns outside of operational hours will not be accepted.
KINTO Share, powered by Toyota Financial Services Singapore, is a short-term car rental provider which gives you the flexibility of transport with your favourite car models when you need it.
© 2026 Kinto Singapore Pte Ltd | Privacy Policy | Terms & Conditions
KINTO Share, powered by Toyota Financial Services Singapore, is a short-term car rental provider which gives you the flexibility of transport with your favourite car models when you need it.
© 2025 Kinto Singapore Ptd Ltd | Privacy Policy | Terms & Conditions